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Salesforce-2

Specialists in Helping Businesses Deliver Seamless Customer Journey

Every business wants to provide the best customer experience for their customers, and one of the most effective ways to do this is through a seamless customer journey. Our Salesforce service helps businesses achieve just that.

Salesforce enables companies to manage their client’s interactions from start to finish, allowing them to track information along the way. This enables customers to receive tailored experiences as they progress in their journey. Businesses can use our Salesforce service to see how far each customer is in their process and make sure they are receiving the right messages at the right time. Additionally, businesses can use our platform's insights into consumer behaviours and interests, so they can target marketing efforts more effectively.

How Do We Help?

We Help Businesses Become More Customer-Centric By Using Salesforce

By offering superior quality services in Salesforce, we support businesses in creating a powerful customer relationship management (CRM) platform that will help them become customer-centric companies.With our Salesforce service, businesses can benefit from numerous advantages, such as improved access to customer data and insights, streamlined processes for sales and service interactions, and automated marketing capabilities.

Moreover, we can help companies improve their customer satisfaction by helping them use Salesforce to provide personalized experiences through automated processes and tailored solutions.

We Help Companies with
SMART SALES
  • Sales process automation
  • Lead-to-cash optimization
  • Always open storefront (eCommerce)
INSIGHT INTO ACTION ANALYTICS
  • Al powered processes
  • Competitive intelligence
  • Visualization
EFFORTLESS CUSTOMER SERVICE
  • Omni-channel service
  • Customer self service
  • Cross-sell and up-sell
EMPLOYEE EXPERIENCE
  • Employee journeys
  • Employee communities
  • Learning and career growth
EXPERIENTIAL MARKETING
  • Marketing automation
  • Customer journey management
  • Voice of the customer
OPERATIONAL EXCELLENCE
  • Lightning migration
  • Salesforce center of excellence
  • BizDevOps

Different Industries We Serve:

Our Salesforce solutions can be beneficial for businesses in many different industries. From retail and manufacturing to non-profits and healthcare, we offer a variety of solutions that can help streamline operations, increase customer satisfaction and improve the bottom line. With our results-driven Salesforce services, businesses from all types of industries are able to access powerful insights into their customers’ needs, preferences, and behaviours.

Health Care

  • Our tailored Salesforce solutions revolutionize how healthcare and life sciences organizations work – from intuitive patient portals to automated reporting capabilities, our products are designed to streamline operations and improve care delivery.
  • Our comprehensive portfolio of services helps health providers anticipate customer needs, maximize revenue streams, reduce costs, facilitate collaboration between departments and stakeholders, as well as increase overall efficiency.

Financial Services

  • Our Salesforce Solutions provides financial services with the necessary tools to manage customer relationships and drive results. Our solutions allow financial institutions to create personalized experiences for their customers, while also optimizing their operations and enhancing security.
  • With our solutions, financial services can facilitate the digital transformation of their business processes with a secure environment that meets industry regulations.By utilizing our integrated platform for managing customer data, banks can gain valuable insights into consumer behaviours and preferences in order to better serve them.

Manufacturing Services

  • Our Salesforce Solutions is designed to help manufacturers streamline their operations, improve customer relations, and gain deeper insights into their business. Our solutions are tailored specifically for manufacturing companies and are proven to have a positive impact on efficiency, productivity, and profitability.
  • We understand that manufacturers face unique challenges in today’s market and we have crafted our solutions around those issues. We provide powerful tools such as CRMsystems, Enterprise Resource Planning (ERP) programs, advanced analytics capabilities, and integrated marketing automation software.

Outcomes of our Salesforce Services:

Our Salesforce services deliver many advantages to businesses including
Enhanced Customer Satisfaction
With our extensive knowledge of customizable Salesforce tools, we offer businesses the ability to track customer data and communications in real-time. By offering valuable insights into customers’ behaviour, companies can use our Salesforce Solutions to enhance their customer experience and make it more efficient.
Our solutions are tailored to your company’s unique needs and goals, providing a comprehensive suite of features that will maximize returns. Our services will help businesses to prioritize tasks more efficiently, allowing them to close deals faster while delivering an improved customer experience.
With our services, businesses can easily identify high-value customers, set up automated campaigns tailored to each customer's interests, and measure campaign performance with real-time analytics.Our service equips businesses with everything they need to gain a competitive edge in their market.
With our services, businesses also benefit from greater efficiency in operations and reduced costs associated with managing customer relations. By making use of our full-suite of Salesforce’s comprehensive services, companies can increase productivity while simultaneously providing exceptional service for their customers.

Discuss Your Salesforce Project Requirements with Us!

If you’re looking to upgrade your business processes with Salesforce, then you need a trusted partner who understands your organization’s needs. Here at McRaaN Systems, we specialize in guiding businesses through the process of implementing and customizing their Salesforce solutions. We believe that project success depends on having a solid understanding of the customer’s requirements so we prioritize discussing those requirements upfront.

Come Discuss Your Project Requirement with Us!